AI-Native Customer Agent · D2C Brands

The AI agent your store
has been waiting for

ClawX handles customer support, pre-sales, and voice interactions 24/7 — researching products, querying orders, and closing conversations without a single human agent.

Talk to Nova, our AI → See how it works

Trusted by fast-growing D2C brands

◈ Apollo Scooters ◈ Sugar Cosmetics ◈ Mamaearth ◈ boAt ◈ The Souled Store
65%
Conversations automated
6s
Average response time
24/7
Always-on operation
0
Human agents required

How it works

Not just a chatbot.
A working AI agent.

When a customer asks a question, ClawX doesn't guess. It searches your Shopify store, reads spec sheets, queries past tickets, and browses the web — then responds in seconds.

ClawX Agent working across multiple data sources simultaneously

Features

Everything your CX team does,
done by AI

From pre-sales voice conversations to post-purchase support — one agent, every channel.

🎙️

Live Voice Agent (Nova)

Customers speak directly with Nova on your website. Nova understands intent, recommends products, and guides purchases — in real time, in any language.

⚡

Smart Auto-Reply

Instant, accurate replies across WhatsApp, email, Shopify Inbox, and chat. Trained on your product catalog, policies, and customer history.

🔍

Deep Research Mode

Unlike rule-based bots, ClawX actively looks things up. It queries Shopify, reads PDFs, searches the web, and synthesizes answers from multiple sources.

🌐

Multi-Channel, One Agent

Deploy the same agent across Slack, web chat, WhatsApp, and email. Consistent tone, consistent knowledge, consistent quality — everywhere.

📊

Ops Console

A real-time dashboard for your team to monitor conversations, review agent decisions, and hand off complex cases with full context.

🔧

Zero-Code Setup

Connect your Shopify store and knowledge base in minutes. No engineering required. Our onboarding agent Hugo walks you through every step.

Case Study

Apollo Scooters

"Apollo deployed ClawX across their Shopify store to handle pre-purchase questions, order status inquiries, and product comparisons. The agent now handles the majority of inbound tickets — without any human agents involved."

65%
conversations automated
30s
avg response time
Order tracking handled automatically across all channels
Product comparisons generated in real-time from live spec data
Return & refund requests processed without human review
24/7 coverage with zero increase in headcount

Pricing

The work of 3–10 support agents.
One monthly price.

Priced per AI-resolved ticket — not per seat, not per message. Overage is billed automatically so you never go dark during peak season.

Monthly
Annual

Standard

$899

per month · replaces 3–4 support agents

👤👤👤👤 Equivalent to 3–4 agents

All text channels covered — email, live chat, social DMs, and WhatsApp.

Get Started
  • 2,000 AI-handled tickets/month
  • Shopify + Gorgias real-time data
  • Email / chat / social DMs / WhatsApp
  • Custom knowledge base + brand persona
  • Analytics dashboard + ops assistant
  • Onboarding support included
  • Website voice agent (Nova)
  • AI outbound calls
Overage: $0.20/ticket
Most Popular

Pro

$1,499

per month · replaces 4–6 support agents

👤👤👤👤👤👤 Equivalent to 4–6 agents

Text + website voice + AI outbound calls — full-channel coverage.

Get Started
  • Everything in Standard
  • 3,000 AI-handled tickets/month
  • Website voice — 300 sessions/moNEWCustomers speak, Nova responds in real time
  • AI outbound calls — 150/moNEW≤5 min each · 150 unique contacts
  • Multilingual (EN / FR / ZH / ES…)
Overage: Text $0.18/ticket · Voice $0.70/session · Outbound $1.50/call

Enterprise

$1,899

per month · replaces 6–10 support agents

👤👤👤👤👤👤👤👤 Equivalent to 6–10 agents

Full AI support team for high-volume D2C brands, with dedicated success support.

Get Started
  • Everything in Pro
  • 5,000 AI-handled tickets/month
  • Website voice — 500 sessions/mo
  • AI outbound calls — 300/mo≤5 min · 300 unique contacts · anti-spam protection
  • Dedicated customer success manager
  • Priority support · Monthly optimization
Overage: Text $0.15/ticket · Voice $0.55/session · Outbound $1.10/call

One ticket = one fully resolved customer issue, regardless of how many messages it takes

Frequently Asked Questions

How is a ticket counted?
One ticket = one customer issue handled by AI, regardless of how many messages it takes. A 5-message back-and-forth conversation still counts as 1 ticket.
Any limits on outbound calls?
Each call is capped at 5 minutes — the AI ends the call politely when the limit is reached. The same phone number can be contacted a maximum of 2 times per month to protect your brand reputation.
How long does onboarding take?
Most stores go live in 1–3 business days. Knowledge base setup, Shopify + Gorgias integration, and first-month tuning are all included in the monthly fee — no extra onboarding charge.
What happens during peak-season spikes?
Overage is automatically billed at the per-ticket rate — no capacity requests needed. The AI scales instantly with no concurrency limit. Your bill increases during peaks, but it's far less than hiring temporary agents.
Is our data safe?
ClawX only accesses data you authorize (within your Shopify + Gorgias scope). Your customer data is never used to train models for other brands. Data stays within your own account system.

Ready to replace your support queue
with an AI agent?

Talk to Nova right now — no signup, no sales call. Just ask it anything.

Talk to Nova → Contact sales

Get in touch

Interested in ClawX?
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